Customer Service

For Ontel Items
Purchased At A Retail Location

Please use the form below to contact us for any product questions, help, or warranty information and a customer service representative will review and quickly respond back.

For Ontel Items
Purchased Online

Please visit the website from which you purchased the item and their customer service team will be able to
provide assistance.

Customer Service agents are available Mon-Fri, 9am-5pm EST.

BEFORE YOU SUBMIT

The form below is ONLY for contact customer service about (in store/retail store)purchases.

For help with items purchased online, visit the website you purchased from and their customer service team will be able to provide assistance.

For Ontel products purchased from a retail store, if you need help or a warranty replacement, use the form below to contact us. A CSR will review and respond quickly.
Our offices are open M-F 9:00 AM to 5:00 PM Eastern Standard Time.

Service Excellence

Great products mean nothing without world-class customer service and experience. If you have any questions about products, service or repair, or order status, please feel free to contact us as we’re happy to help!

Ontel Products Corporation

sales@ontel.com