Privacy Policy

Last Updated: November 22, 2023

BY USING ONTELPRODUCTS.COM (THE “WEBSITE”), YOU CONSENT TO THE COLLECTION, USE, AND TRANSFER OF YOUR PERSONAL DATA FOR PROCESSING AS DESCRIBED IN THIS PRIVACY POLICY.

Ontel Products Corporation (“we,” “our,” “us” “Ontel” or “Corporation”) respects your privacy and values your trust and confidence. This privacy policy (“Privacy Policy”) applies whenever you interact with our website and/or we collect information about you, and explains how we collect, use, disclose, and secure information. It also describes your choices and rights with respect to your personal data.

For residents of the European Union and certain states located in the United States: In order to comply with the requirements of the European General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Colorado Privacy Act of 2021 (CPA), Connecticut Data Privacy Act (CDPA), Utah Consumer Privacy Act of 2020 (UCPA), Virginia Consumer Data Protection Act of 2021 (VCDPA), and Nevada Senate Bill 220 (SB-220), this Privacy Policy outlines the legal basis on which we process your personal data and provides other information required by the GDPR, CCPA, CPA, CDPA, UCPA, VCDPA, and SB-220.

INFORMATION COLLECTION

You generally are not required to provide information about yourself when you visit this website. However, we collect, or may ask you for some or all of the following categories of information when you visit the website and/or submit a form, for any of the following reasons: customer service, inventor submissions, reporting a counterfeit, or contacting retail sales:

  • Contact information, such as name, email address, postal address, and telephone number;
  • Demographic information, such as gender and education;
  • Additional information as otherwise described to you at any point of collection, or pursuant to your consent;
  • Identifiers, such as your Internet Protocol (IP) address, when you access the website;
  • Internet or other electronic network activity information, such as browsing and search history, including, for example, pages you view and links you click on within the website, clickstream data, and audio, electronic, video, or similar content that you have viewed on the website; and
  • Information collected through cookies, web beacons and other technologies.

We collect your personal data in a number of ways and for various business purposes, including:

E-mail marketing: With your permission (when required) and provided it is legal in your jurisdiction, we may send you e-mails about various topics, including but not limited to, our website, new products and services, exclusive giveaways, product discounts, and other updates. You may opt-out of these e-mail marketing messages by following the opt-out instructions in each promotional e-mail. If you opt-out of e-mail marketing communications from us, you may still receive business communications from us such as order confirmations, product recall information, or other administrative information. By “permission” we mean express and provable permission granted by you when legally required. A permission to send commercial or marketing e-mails may be through any of the following instances without limitation, which we deem as existing business relationship with or inquiry from you:

Entering your e-mail address on our website when you submit a form for a specific reason, including but not limited to, customer service, inventor submissions, reporting a counterfeit, or contacting retail sales, without providing any indication that you would not like to be e-mailed;

Subscribing to an e-mail newsletter by filling out a form on our website; or

Any instance where, in completing a form, you have checked an opt-in checkbox indicating your willingness to be contacted through e-mail; provided the checkbox is unchecked by default and we have informed you that the nature of the e-mails will be commercial.

To conduct our business, improve our website, develop new products and services, provide information and support, to better understand your needs and interests, personalize communication and advertising, meet contractual obligations, and in general promote a quality experience for you. For example, we may use your personal information, including your e-mail address, to:

  • Communicate, interact and build our relationship with you;
  • Customize the content, products and services that are offered to you on the website;
  • Contact you with information about us and affiliated third-parties;
  • Process, fulfill and follow up on inquiries and requests for information, products, services, and support;
  • Verify your authority to further assist with any inquiry;
  • Engage in market research and analysis;
  • Measure, analyze, and improve our products, website services, the effectiveness of our websites, and our advertising and marketing;
  • Comply with legal requirements;
  • Provide targeted advertising, including the use of re-targeting technology;
  • Send you marketing materials, for example, via e-mail, including our newsletter, and to notify you about products and services, and other information that we believe would be of interest to you;
  • Keep our website, business, and users reasonably safe and secure, to comply with applicable laws and regulations, and to protect or exercise our legal rights or defend against legal claims;
  • Deter, detect, and prevent fraud and other prohibited or illegal activities; or
  • Inform you regarding changes in our Terms and Conditions or Privacy Policy.

To share your information, if reasonably necessary, with service providers and third-party vendors that provide services to us for a variety of business purposes, such as, managing databases, performing analyses, providing customer service, advertising and marketing, security and performance monitoring, research, data hosting, auditing, data processing, or sending communications to us;

To business transfers, if we sell all or part of our business, or make a sale of transfer of assets, or are otherwise involved in a merger or business transfer, or, in the unlikely event of bankruptcy, business reorganization, or similar event, we may transfer your information as part of such transaction; or

To disclose information to third parties in order to protect the legal rights, safety, and security of our organization, business partners, and the users of our website, including enforcing our Terms and Conditions; responding to and resolving claims or complaints; preventing fraud; and complying with or responding to law enforcement or legal process or a request for cooperation by a government or other entity, whether or not legally required.

Any information stored in our website is treated as confidential. All information is stored securely and is accessed by authorized personnel only. We implement and maintain appropriate technical, security and organizational measures to protect personal data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft, or disclosure.

CONSENT AS BASIS

When you provide us with personal information to complete an inquiry related to customer service, inventor submissions, reporting a counterfeit, or contacting retail sales, or any other situation in which personal information is submitted through use of this website, you consent to us collecting your personal information and using it for that specific reason only.

If we ask for your personal information for a secondary reason, we will either ask you directly for your express consent, or provide you with an opportunity to say no.

ELECTRONIC COMMUNICATIONS, TELEMARKETING AND TEXT MESSAGES

By providing us your e-mail and/or other contact information in any manner as described above, you are providing express written consent to receive future information from us electronically. Although we may choose to communicate with you by other means, we may also choose to solely communicate with you electronically by e-mail or by posting notices on the website. You agree that all agreements, notices, disclosures, and other communications that we send to you electronically satisfy any legal requirement that such communications be in writing.

All marketing e-mails shall conspicuously contain a notice that, at no cost to you, you can opt out of receiving more marketing e-mails from us by following the instructions in the e-mails. All marketing e-mails shall prominently display a one-click unsubscribe or opt-out option, or a combination of both. You may manage your receipt of marketing and non-transactional e-mails by clicking on the “unsubscribe” or “manage preference” link located on the bottom of our marketing and non-transactional emails. Alternatively, if at any point you choose not to receive our e-mails or newsletters, you can also opt-out or unsubscribe by visiting http://www.ontel.com/customer-service/ and submitting a customer service request, by following the instructions in the form-fill, or by sending a written request to our Customer Service Team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004. Any removal from the mailing list may take up to ten (10) business days from the date of notification to us of your request to be removed.  

Telemarketing (if applicable and when legally allowed): Regardless of the fact that your telephone and/or cell number may be listed with the Federal Do-Not-Call Registry or your local State Do-Not-Call list, by providing us your telephone and/or cell number in any manner as described above, you are providing express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means that within the time limits allowed by law, we may contact you by e-mail, phone and/or cell number (including use of automated dialing equipment and/or pre-recorded calls), text (SMS) message, social networks, or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). Message and data rates may apply to each SMS sent or received, as provided by your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges. If you do not want to receive marketing calls or texts, please let us know via phone call, by visiting http://www.ontel.com/customer-service/ and submitting a customer service request, or by sending a written request to our Customer Service Team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004. Once you have opted out or unsubscribed, we shall immediately refrain from sending telemarketing emails to you as required by law.

Regardless of your choice to opt-out of communications from us, we reserve the right to release and disclose any personal information provided by you to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with any applicable law or at the request any governmental entity or agency.

You can, at any time, request to edit, update, access or delete your information by visiting http://www.ontel.com/customer-service/ and submitting a customer service request, by following the instructions in the form-fill, or by sending a written request to our Customer Service Team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004. We shall, promptly following receipt of notice, comply with all reasonable instructions with respect to the deletion of any remaining personal data. We will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. You may request for a copy of your personal data, free of charge and in an electronic format upon request.

DISCLOSURE

We may disclose your personal data for the purposes described in the prior sections of this Privacy Policy, and in the following ways:

  • To Affiliates and Partners: With companies or ventures that are owned or controlled by us, and internally within our corporation, in order to provide and improve services, for marketing purposes, and for advertising;
  • To Service Providers and Vendors: With business partners, marketing partners, and vendors to provide, improve, and personalize our services;
  • For Advertising and Marketing: With advertising and marketing partners for advertising and marketing purposes, with your consent, on our behalf and on behalf of third parties, including social network providers, if any;
  • For Certain Analytics and Improvement: With certain companies for purposes of analytics and improvement of our services on the website; and/or
  • For Legal Compliance, Law Enforcement, and Public Safety Purposes: With law enforcement, government or regulatory bodies, lawful authorities, or other authorized third parties in order to comply with laws, regulations, court orders, or other legal obligations or to assist in an investigation, to protect and defend our rights and property, or the rights or safety of third parties, to enforce our Terms and Conditions, this Privacy Policy, or agreements with third parties, or for crime-prevention purposes.

ADVERTISING, COOKIES AND SIMILAR TECHNOLOGIES 

When you use our website, we, and our third-party advertising partners (including advertising networks and exchanges, Internet service providers, data analytics providers, operating systems and platforms, social networks, and entities that sell data) may use cookies, pixel tags, local storage, beacons, tags and scripts, and other similar technologies (collectively “cookies”) to collect information from your browser or device. By using the website, you consent to our use of cookies and similar technologies, if any. Some of these cookies are used for gathering information about your use of our website so we may improve your experience and provide you with more relevant content and products on our website and elsewhere online over time, in addition to analyzing trends, tracking users’ movements around the website, and gathering information about our user base as a whole.

Some of these cookies are from third parties that collect information about your use of our website in order to provide advertising based on your online activities on our website and elsewhere online. We do not control the privacy practices of these third parties, and their practices are not covered by this Privacy Policy.
You may be able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser. Please note that you may need to take additional steps to refuse or disable local shared objects and similar technologies. If you choose to refuse, disable, or delete these technologies, some of the functionality of the content offered on the website may no longer be available to you. We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the website may change or no longer be available to you.

THIRD-PARTY WEBSITES AND SERVICES

Websites: Please note that this Privacy Policy does not apply to the practices of companies that we do not own or control or to people that we do not employ or manage. We may provide links to third-party websites merely for your convenience. However, we have no control over, do not review, and are not responsible for such third-party websites, their content, or any goods or services available through the third-party websites. Our Privacy Policy does not apply to third-party websites, and any data you provide to third-party websites is no longer governed by this Privacy Policy or our website’s Terms and Conditions. We encourage you to review the privacy policies of any third-party websites with which you interact with. Please remember that certain websites may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with using such third-party websites, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Services: In general, the third-party providers used by us on the website, if any, will only collect, use, and disclose your information to the extent necessary to allow them to perform certain services they provide to us. While we shall not store your information in ways not disclosed in this Privacy Policy, such third-party providers may. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

SECURITY

To protect your personal data, we take reasonable precautions and follow industry best practices to make sure your personal data is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with sensitive information, such as sensitive credentials and addresses, then such information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we use generally acceptable commercially standards to protect your personal information.

BREACH

Unless otherwise prohibited by applicable law, we shall notify you, as soon as it is reasonably possible under the circumstances, but in any event no later than within 72 hours after becoming aware, of any accidental, unauthorized, or unlawful destruction, loss, alteration, or disclosure of, or access to, personal data (“Security Breach”) likely to result in a high risk of adversely affecting individuals’ rights and freedom. Such notification shall include: (a) a detailed description of the Security Breach and the likely consequences of the Security Breach; (b) the type of data that was the subject of the Security Breach; (c) the name and contact details of our data protection officer or other point of contact where more information can be obtained; (d) a description of the measures taken or proposed to be taken by us to address the Security Breach, including, where appropriate, measures to mitigate its possible adverse effects; and (e) as soon as such information can be collected or otherwise becomes available, any other information you may reasonably request relating to the Security Breach.
We shall take prompt action to investigate the Security Breach and shall use industry standard, commercially reasonable, efforts to mitigate the effects of any such Security Breach in accordance with its obligations hereunder and, subject to your prior written agreement, to carry out any recovery or other action necessary to remedy the Security Breach. Unless required to do so under applicable privacy law, we shall not release or publish any filing, communication, notice, press release, or report concerning any Security Breach. We shall also report such Security Breach as may be required by law to relevant supervisory authority within 72 hours of becoming aware, where feasible.

GEOGRAPHIC LOCATION

California Users: We also make the following disclosures for purposed of compliance with the CCPA:

  • We may collect the following categories of personal information when you visit the website and/or submit a form for any of the following reasons: customer service, inventor submissions, reporting a counterfeit, or contacting retail sales:
  • identifiers/contact information, demographic information (such as gender and age), commercial information, Internet or other electronic network activity information, geolocation data, audio, electronic, visual or similar information, and inferences drawn from the above.
  • We collect personal data from users who interact with the website as defined in the INFORMATION COLLECTED section above, and for the various business purposes defined in this Privacy Policy.
  • We do not sell personal information of known minors under the age of 16.

Under the CCPA, California residents who provide personal information in obtaining services for personal, family, or household use, such as use on our website, are entitled to request and obtain from us certain information about the personal information we shared, if any, with other businesses for their own direct marketing uses. To enforce such rights and make any request for a written report of the information shared by us, please visit http://www.ontel.com/customer-service/ and submit a customer service request, or send a written request to our Customer Service team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004. We will respond to your request within 45 days.

Nevada Users: Nevada law gives Nevada residents the right to request that we not sell or license your personal information for monetary consideration to certain parties. This right applies even if personal information is not currently being sold. The information subject to this right not to sell includes the below:

  • First and last name;
  • Home or other physical address;
  • Email address;
  • Telephone number;
  • Social Security number; and
  • Any other personally identifiable information collected through our website or your interaction with our website

If you are a Nevada resident and wish to exercise this right, please submit your request by visiting http://www.ontel.com/customer-service/ and submitting a customer service request, or by sending a written request to our Customer Service team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004. We will respond to your request within 60 days.

Colorado, Virginia, Utah, and Connecticut Users: As a resident in these states, you have the right to: (a) know what we are using your personal data for; (b) request the deletion of your personal data; (c) access such personal data; and (d) opt-out of the processing of your personal data for use in targeted advertising, as defined in the CPA, VCDPA, UCPA, and CTDPA.

If you are a Colorado, Virginia, Utah, or Connecticut resident and wish to enforce any of the aforementioned rights, please submit your request by visiting http://www.ontel.com/customer-service/ and submitting a customer service request, or by sending a written request to our Customer Service team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004.

European Users: Your personal data is primarily used to provide you with the website services you request. It may also be used to comply with legal obligations we are subject to or to fulfill our legitimate interests, such as to personalize your experience, develop and improve our services or to detect illegal activities. You have a number of rights including the right to request access to, change, or remove your personal data, or to change your marketing preferences (including withdrawing your consent at any time).

To enforce such rights, please visit http://www.ontel.com/customer-service/ and submit a customer service request, or send a written request to our Customer Service team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004. We will respond to your request within 30 days.

AGE OF CONSENT

By using this website, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.
We do not knowingly collect or sell any information from children, as defined by applicable law, without parental consent or as otherwise permitted by applicable law.

MODIFICATIONS

We reserve the right to modify this Privacy Policy at any time, without providing notice to users of any modification. Please review it frequently to ensure you stay updated on your rights when using our website. Changes and clarifications will take effect immediately upon their posting on the website. You can determine when this Privacy Policy was last revised by referring to the “LAST UPDATED” legend at the top of this document. Continued use of our website after having been informed of any such changes to these conditions implies acceptance of the revised Privacy Policy. This Privacy Policy is an integral part of our Terms and Conditions.

If we or any product owned by us is acquired or merged with another company, we may disclose your personal data with our prospective or actual purchasers, investors, or successor entities in connection with a contemplated reorganization or an actual reorganization of our business or brand, in connection with financing, a sale, or other transaction involving the disposal of all or part of our business or assets, including for the purpose of permitting the due diligence required to decide whether to proceed with a transaction, pursuant to assurances of sufficient data handling practices and safeguards.
Residents of the European Economic Area: Our disclosure is limited to situations where we are permitted to do so under applicable European and national data protection laws and regulations.

QUESTIONS AND CONTACT INFORMATION

We assume that all visitors and users of our website have carefully read this document and agree to its contents. If a user does not agree with this Privacy Policy, they should refrain from using our website.
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information about Ontel’s Privacy Policy, please visit http://www.ontel.com/customer-service/ and submit a customer service request, or send a written request to our Customer Service team at: Ontel Products Corporation, 21 Law Drive, Fairfield, NJ 07004